USER ID: You can use one of these options:
  1. Your JCC student number ("J-Number" begins with a capital "J").
  2. Your Social Security Number.
PIN: If you are a new student, your PIN will be your birth date in this format: MMDDYY
Example: January 7, 1999 would be 010799
You will be required to change this PIN the first time you log in.
PIN RESET: If you are still unable to log in after trying the "Forgot PIN?" button, your PIN number must be manually reset by one of the following JCC offices:
STUDENTS AND ALUMNI
Jamestown 800.388.8557 or 716.338.1018
Cattaraugus County 716.338.1018
North County Center 716.363.6500
CURRENT AND FORMER EMPLOYEES
Human Resources 716.338.1014
For other assistance, call 716.338.1122 or email your questions to JCCHelpDesk@mail.sunyjcc.edu. The help desk is staffed between the hours of 8:30am - 4:30pm, Monday-Friday. Please note that the help desk cannot reset your PIN.