USER ID: You can use one of these options:
  1. Your JCC student number ("J-Number" begins with a capital "J").
  2. Your Social Security Number.
PIN: If you are a new student, your PIN will be your birth date in this format: MMDDYY
Example: January 7, 1999 would be 010799
You will be required to change this PIN the first time you log in.

PIN RESET: If you are still unable to log in after trying the "Forgot PIN?" button, your PIN number must be manually reset by one of the following JCC offices:
Jamestown (800) 388-8557 or (716) 338-1018
Cattaraugus County (716) 376-7525
North County Center (716) 363-6500
Human Resources (716) 338-1014
For other assistance, call (716)338-1122 or email your questions to The help desk is staffed between the hours of 8:30am - 4:30pm, Monday-Friday. Please note that the help desk cannot reset your PIN.