USER ID: You can use one of three options:
  1. Your JCC student number ("J-Number" begins with a capital "J").
  2. Your JCC username:
    • First 6 characters (or fewer) of your last name
    • First character of the first name
    • First character of the middle name (only if you provided JCC with your middle name)
    • A two digit number
  3. Your Social Security Number.
Example: Jane M. Anderson would be (andersjm01). If you have a common name, the final number may increase by 1 (andersjm02, andersjm03, etc.). The 2 digit number differentiates duplicate usernames.
PIN: If you are a new student, your PIN will be your birth date in this format: MMDDYY
Example: January 7, 1989 would be 010789
You will be required to change this PIN the first time you log in.

PIN RESET: If you are still unable to log in after trying the "Forgot PIN?" button, your PIN number must be manually reset by one of the following JCC offices:
Jamestown (800) 388-8557 or (716) 338-1018
Cattaraugus County (716) 376-7508
North County Center (716) 363-6500
Human Resources (716) 338-1014
For other assistance, call (716)338-1122 or email your questions to The help desk is staffed between the hours of 8:30am - 4:30pm, Monday-Friday. Please note that the help desk cannot reset your PIN.