Frequently asked questions about
payment processes at Jamestown Community College
When is my bill due?
Spring 2017 Semester
January 6, 2017: Financial Responsibility
Agreement due
January 13,
2017: Payment of student accounts due
Payment is due upon
registration after January 13. Failure to pay on time will result in your
account being accessed a $40 late fee.
Summer 2017
May
12, 2017: Financial
Responsibility Agreement due
May
19, 2017: Course payment
due
Payment is due upon registration after
May 19th. Failure to pay on time will result in your account
being accessed a $40 late fee.
Fall 2017
August
7, 2017: Financial
Responsibility Agreement due
August
18, 2017: Course payment
due
Payment is due upon registration after
August 18th. Failure to pay on time will result in your
account being accessed a $40 late fee.
What
is the Financial Responsibility Agreement (FRA)
Registering
for classes creates a financial obligation to the college. Registered students
are required to complete a financial responsibility agreement (FRA) each
semester by the dates indicated below:
Spring 2017- January 6, 2017
Summer 2017- May 12, 2017
Fall 2017- August 7, 2017
Failure to submit the complete
agreement will result in the student being dropped from all registered classes.
The FRA may be completed by logging in to self-service banner and viewing
the bill. If you are 18 and over, you
will complete this form in Banner. If you are under 18, please complete this
form: http://www.sunyjcc.edu/sites/default/files/Bus-FRA-fill.pdf
What if my financial aid is not on my
account?
If you are a full-time
student, you must complete the Financial Responsibility Agreement (FRA). Late
fees will still apply to balances outstanding after the due dates mentioned
above.
Questions about your financial aid: Please call the financial aid department at either the Jamestown
campus 716.338.1009 or the Olean campus 716.376.7512.
My bill indicates a balance due.
How can I pay the college?
If you have a
balance due that you must pay yourself, your payment by cash, check or
money order should be forwarded to the business office. Students
paying their bills by mail should include their student ID (J number) on their
check and send to: JCC, PO Box 20, Jamestown, NY 14702-0020.
Credit cards
(MC, Visa, American Express or Discover) are accepted in person or over the
phone. There is also a payment plan option available online at www.sunyjcc.edu. If you are paying by mail, your payment needs to be received on
or before your due date to avoid late fees. Please review the due dates
above.
Will I be able to pay my bill on-line?
Once you are
able to view your student bill, if you have a balance due to JCC, you can visit
our secure website at https://banner.sunyjcc.edu. Our E-cashier service allows for
payments in full or in installments. You will need your student ID
(J-number) or social security number and your six-digit PIN number. Once you
have entered the secure area, click on Student Services & Financial Aid,
then Registration, then, VIEW YOUR BILL. If you have a balance owing to
JCC, you will see the link to the E-cashier/Nelnet Business Solutions page. The
online payment process allows for ACH transactions from your bank account,
debit card, or credit card.
Note: Any
payments made through Nelnet will be reflected on your student
account in approximately ten business days. For immediate posting on
your student account, you may call your campus business office directly and pay
with a credit/debit card over the phone.
Does the college have a payment plan?
Yes.
We have a payment plan available online. Please refer to the
statement above discussing the online payment system. Contact your campus
Business Office for further information if you have questions.
What if my bill indicates that I have a
refund?
If your bill
indicates a REFUND DUE, you may be entitled to charge your textbooks at the
campus store up to the refund balance available on your account. Refund
checks for any remaining PELL or other aid on your account will be mailed to
your home address after your eligibility for financial aid has been
verified. To be eligible for financial aid you must be in attendance of
your classes.
What if I have an alternate funding
source to help me pay my bill other than financial aid?
Students who
have an alternate funding source for their bill should contact the Business
Office at the campus they attend. We may be able to postpone payment of your
student bill if you provide proof of your funding. The documentation
required for a deferment needs to be in the form of a letter from the third
party, voucher, etc. An example of an alternative source of funding may
be your employer. If your employer is paying JCC directly, we would need
some type of confirmation with the amount of funding for which you are
eligible. We could then defer your bill and send a notice to your
employer for payment. If your employer is only reimbursing you for the
class, we will not defer your bill under those circumstances. You would
need to pay your bill in full and then seek reimbursement from your
employer. Please contact the Business Office at the campus
where you attend classes for more information.
What if I have changed my mind and have
decided not to attend JCC; what do I need to do?
If your plans
have changed and you are no longer going to attend JCC, you may drop your
classes over the web. If you drop your classes after the starting date of
the course, you may be partial or fully responsible for tuition and fees.
Fulltime students who are attempting to drop or add classes will need an
Alternate PIN number to be able to get into the Drop/Add section of Banner
Web. Part-time students do not need an Alternate PIN number to be able to
get into the Drop/Add section of Banner Web. You may also cancel
your registration in person at any of the registration offices on JCC’s
campuses. You may also cancel your registration via telephone by contacting
the registrar’s office at the college (716.338.1018) to request that they drop
you from the classes. Please contact the Registrar’s office
at this number if you have any other questions about your schedule or changes.
What happens if I don’t cancel my
classes; won’t the college know that I am not attending for the term?
Please check
your own schedule for specific dates and times for your classes.
Liability for your bill begins on that Monday the week your classes
begin. If you are planning on attending this term and have already paid
your bill, you should be all set to start classes. If your plans have
changed and you no longer wish to attend JCC, you must cancel the registration
for the term prior to the start of classes. Please refer to the information
above and phone number for the Registrar’s Office. JCC follows the
tuition refunding schedule set forth by the New York State SUNY system.
Please be advised that if you do not cancel your registration, and you fail to
attend classes, you will have a bill for which you will be responsible.
Please refer to the schedule below for withdrawal dates and tuition refund
amounts.
Spring 2017 Tuition and fee liability
schedule
Tuition
Liability
Reduction of Tuition
Prior to the first day of
classes
0
100%
1st week of the semester
(1/17 to 1/23)
25%
75%
2nd week of the semester
(1/24 to 1/30) 50%
50%
3rd week of the semester (1/31
to 2/6)
75%
25%
4th week of the semester (2/7
& later)
100%
0%
Summer 2017 Tuition and fee liability
schedule
Tuition
Liability
Reduction of Tuition
Prior to the first day of
classes 0%
100%
During the first week 75% 25%
After the first week 100%
0%
Fall 2017 Tuition and fee liability
schedule
Tuition
Liability
Reduction of Tuition
Prior to the first day of
classes
0
100%
1st week of the semester (8/21
to 8/25)
25%
75%
2nd week of the semester
(8/28 to 9/1) 50%
50%
3rd week of the semester
(9/4 to 9/8)
75%
25%
4th week of the semester (9/11
& later)
100%
0%
**Please note that fees are
non-refundable after classes start
Who do I contact for more information
about my bill?
If you should
have any questions about your bill, please contact the Business Office on the
campus where you attend classes:
716.338.1003
for the Jamestown Campus
716.376.7504
for the Olean Campus
716.363.6500
North County Extension Center in Dunkirk.